4777pet's Privacy Policy – Your Data Is Safe With Us

01 Introduction & Scope

Welcome to the 4777pet online gaming platform. This Privacy Policy website, mobile app, and all associated services. By using our platform, you are deemed to have accepted this policy.

4777pet believes your personal data belongs to you. We only collect what is strictly necessary to run our services properly. Our Privacy Policy Built on a transparency policy — no hidden terms.

If you have any questions while reading this policy, please reach out to our support team directly. We are committed to resolving any concerns you may have promptly.

02 What Information Is Collected

4777pet collects only the information needed to provide safe, quality services. Below is a detailed breakdown of the data we collect, organised by category:

• Identity Information: Full name, date of birth, nationality, national ID or passport number (for KYC verification).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Payment method type (Mobile Banking, Nagad, Rocket) and transaction history — card numbers and PINs are never stored directly.
• Technical Information: IP address, browser type, device information, operating system, and login timestamps.
• Usage Information: Gaming history, betting patterns, preferred games, and time spent on the platform.
• Cookie & Tracking Data: Session cookies, preference cookies, and analytics data.

03 How Your Information Is Used

4777pet uses your information only for specific, limited purposes. We never use your data for anything else without your permission.

• To complete the account registration and verification process.
• To process deposits, withdrawals, and other financial transactions.
• To correctly award bonuses, promotions, and VIP benefits.
• To improve customer support and resolve your issues more efficiently.
• To prevent fraud, money laundering, and other unlawful activities.
• To meet legal obligations and satisfy regulatory requirements.
• To personalise your gaming experience based on your preferences.
• To send important service updates, security alerts, and transaction confirmations.

We will not send you promotional emails or messages unless you want us to. You can opt out of marketing communications at any time from your account settings.

04 Data Sharing & Disclosure Policy

4777pet never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners:

• Payment Providers: Limited data necessary for processing transactions (via approved gateways such as Mobile Banking, Nagad, and Rocket).
• KYC Verification Provider: Internationally recognised identity verification service providers.
• Law Enforcement Agencies: Where required by a court order or legal obligation, relevant data may be disclosed to government authorities.
• Game Software Providers: Technology partners operating our gaming services only access the data strictly necessary for their functions.

All our partners operate under strict data protection agreements and are not permitted to use your information for their own purposes.

05 Cookie Policy

4777pet uses cookies to deliver the best experience on the platform. Cookies are small text files stored on your device that help remember your preferences.

• Essential Cookies: Required to maintain login sessions and core site functionality — these cannot be disabled.
• Performance Cookies: To identify where the site is running slowly. This data is collected anonymously on a statistical basis.
• Preference Cookies: Saves your language, theme, and other personal preferences so you don't have to reconfigure them each time you log in.
• Marketing Cookies: These are optional and can be turned off at any time.

You can delete or disable cookies through your browser settings. Keep in mind, however, that disabling certain cookies may limit some features of the platform.

06 Security Measures

4777pet uses the latest technology to keep your data secure. Our security framework meets international industry standards.

• 256-bit SSL/TLS Encryption — Active on all data transfers.
• Two-Factor Authentication (2FA) — An extra layer of protection for your account.
• Regular Security Audits — Third-party experts regularly audit our systems.
• Firewall & DDoS Protection — Prevents unauthorized access and attacks.
• Encrypted Database — All stored data is kept in encrypted form.
• Staff Training — Only authorized staff can access specific user data.

In the event of a security incident (data breach), we will notify the affected users within 72 hours and take immediate steps to resolve the issue.

07 Your Rights

As a 4777pet user, you have full rights over your own data. You can exercise any of the following by contacting us:

• Right to Know: If you would like to know what data we hold about you, submit a request and we will provide full details within 30 days.
• Right to Rectification: Any incorrect information will be corrected upon request.
• Right to Erasure: Absent any legal obligation, your data will be deleted upon request.
• Right to Restrict Processing: You may object to the processing of your information in certain circumstances.
• Right to Data Portability: You can obtain your data in a machine-readable format.
• Right to Opt Out of Marketing: You can request to stop receiving promotional communications at any time.

08 Data Retention Period

4777pet does not keep your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as the account is active and up to 5 years after closure (for legal compliance).
• Transaction History: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Retained for up to 5 years after verification.
• Technical Logs: Automatically deleted after 90 days.
• Marketing Information: Processing stops immediately upon withdrawal of consent.

Once the specified retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

09 Protection of Minors

4777pet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process data from minors.

Age is verified at registration, and we request proof of age in any suspicious cases. If a minor's information enters our system, it is deleted immediately and the associated account is closed.

10 Privacy Policy Updates

4777pet may from time to time update this Privacy Policy update this policy. Depending on the nature and significance of the changes, we will notify you through one of the following channels:

• A notification will be sent to your registered email address.
• An alert regarding the changes will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will reflect the change.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly and contacting us with any questions.

For any major changes, at least 30 days in advance We will keep you informed so you have enough time to make a decision.